Privacy Policy
InvisibleHustle Ltd ("we", "our", or "us") operates the BeatVisualiser service. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service, in accordance with the UK GDPR and the Data Protection Act 2018.
1. Company information
Company name: InvisibleHustle Ltd
Trading as: BeatVisualiser
Contact email: joel@beatvisualiser.com
Website: beatvisualiser.com
2. Information we collect
Account information: your email address, an optional name, an encrypted and hashed password, and your subscription and billing status.
Usage data: number of renders, export timestamps, general service usage statistics, IP address, and browser information.
Payment information: payment processing is handled by Stripe. We do not store your card details. Stripe may share limited transaction data with us for billing purposes.
3. Your audio and artwork
Maximum privacy: the audio and artwork you use to create a visualiser are processed entirely within your browser session and are never stored on our servers.
Files are processed in your session only. No audio, artwork, or exported video is retained anywhere on our side. You create your video, download it, and the data is gone when your session ends.
4. How we use your information
We use your information to provide and maintain our service, process payments and manage subscriptions, send service updates and customer support by email, analyse usage to improve the product, and comply with our legal obligations.
5. Legal basis for processing
Under the UK GDPR, we rely on the following bases: performance of our contract with you, to provide the service; our legitimate interests, to improve the service and prevent fraud; your consent, where required, for example for certain analytics; and legal obligation, to meet our tax and regulatory duties.
6. Data sharing
We only share your information where necessary for payment processing, service operation and hosting, and legal compliance when required.
We do not sell your personal information.
7. Data security
We use secure hosting and industry-standard practices to protect your information. Your audio and artwork are processed within your browser and are never stored on our servers.
8. Data retention
We keep your account information while your account is active. Audio and artwork files are not retained after your session. Payment records are kept as required for business and legal purposes.
9. International transfers
Some of our service providers may process data outside the UK. Where they do, we rely on reputable providers that maintain appropriate safeguards and security standards.
10. Cookies and analytics
We use cookies and analytics tools for authentication and session management, security and fraud prevention, core functionality, and to understand usage patterns so we can improve the service.
Essential cookies are necessary for the service to work. Analytics help us understand how the service is used. You can clear or block cookies in your browser, though doing so may stop you staying logged in.
11. Your rights
Under the UK GDPR you have the right to access, correct, delete, or object to the processing of the personal information we hold about you.
To exercise any of these rights, or to delete your account, email us and we will action your request within 30 days. Because your audio and artwork never reach us, there is nothing of that kind for us to delete on your behalf.
12. Children’s privacy
Our service is not intended for children under 16, and we do not knowingly collect personal information from children under 16.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will revise the date at the top of this page, and notify you of any material changes by email or through the service.
14. Contact
For any privacy question, or to exercise your rights, email joel@beatvisualiser.com.
Questions? joel@beatvisualiser.com