Privacy Policy
InvisibleHustle Ltd ("we", "our", or "us") operates the BeatVisualiser service. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service, in accordance with the UK GDPR and the Data Protection Act 2018.
1. Company information
Company name: InvisibleHustle Ltd
Trading as: BeatVisualiser
Contact email: joel@beatvisualiser.com
Website: beatvisualiser.com
2. Information we collect
Account information: your email address, an optional name, an encrypted and hashed password, and your subscription and billing status.
Usage data: number of renders, export timestamps, general service usage statistics, IP address, and browser information.
Payment information: payment processing is handled by Stripe. We do not store your card details. Stripe may share limited transaction data with us for billing purposes.
3. Your audio and artwork
Maximum privacy: the audio and artwork you use to create a visualiser are processed entirely within your browser session and are never stored on our servers.
Files are processed in your session only. No audio, artwork, or exported video is retained anywhere on our side. You create your video, download it, and the data is gone when your session ends.
4. How we use your information
We use your information to provide and maintain our service, process payments and manage subscriptions, send service updates and customer support by email, analyse usage to improve the product, and comply with our legal obligations.
5. Legal basis for processing
Under the UK GDPR, we rely on the following bases: performance of our contract with you, to provide the service; our legitimate interests, to improve the service and prevent fraud; your consent, where required, for analytics and advertising cookies and for the advertising measurement described in section 6; and legal obligation, to meet our tax and regulatory duties.
6. Data sharing
We only share your information where necessary for payment processing, service operation and hosting, advertising measurement where you have consented to it, and legal compliance when required.
Advertising measurement works like this. If you accept advertising cookies and then buy something, we tell TikTok that a purchase happened, so we can see which ads are worth running. That report includes the amount paid and an encrypted (SHA-256 hashed) copy of your email address and account ID, which TikTok uses to match the sale to an ad you saw. We never send your email address in a readable form, and none of this happens if you decline advertising cookies. See section 10 for how to change your choice.
We do not sell your personal information.
7. Data security
We use secure hosting and industry-standard practices to protect your information. Your audio and artwork are processed within your browser and are never stored on our servers.
8. Data retention
We keep your account information while your account is active. Audio and artwork files are not retained after your session. Payment records are kept as required for business and legal purposes.
9. International transfers
Some of our service providers may process data outside the UK. Where they do, we rely on reputable providers that maintain appropriate safeguards and security standards. This includes the advertising measurement described in section 6, which sends data to TikTok and only happens if you consent to advertising cookies.
10. Cookies and analytics
We use cookies in three categories. Essential cookies handle authentication, session management and security; these are required for the service to work, so they are always on. Analytics cookies help us understand how the app gets used. Advertising cookies measure which ads bring people here.
Analytics and advertising cookies are off until you turn them on. Nothing in either category loads before you choose.
Essential cookies are set by Supabase, our authentication provider. Analytics cookies are set by Google Analytics and Microsoft Clarity. Advertising cookies are set by the TikTok pixel, which reports back to TikTok when someone signs up or buys after seeing one of our ads. We also use Vercel Analytics, which counts page views without setting any cookies or identifying you.
If you accept advertising cookies, we also report completed purchases to TikTok from our own servers rather than from your browser, because ad blockers and browser privacy settings stop a large share of these reports getting through. This server report covers the same purchase as the one from your browser and is matched up so the sale is only counted once. It includes an encrypted copy of your email address and account ID, as described in section 6. If you decline advertising cookies, neither report is sent.
You can change or withdraw your choice at any time using the Cookies link in the footer of any page. Withdrawing it stops any further reporting, though it cannot undo reports already sent. You can also clear or block cookies in your browser, though doing so may stop you staying logged in.
11. Your rights
Under the UK GDPR you have the right to access, correct, delete, or object to the processing of the personal information we hold about you.
To exercise any of these rights, or to delete your account, email us and we will action your request within 14 days. Because your audio and artwork never reach us, there is nothing of that kind for us to delete on your behalf.
12. Children’s privacy
Our service is not intended for children under 16, and we do not knowingly collect personal information from children under 16.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will revise the date at the top of this page, and notify you of any material changes by email or through the service.
14. Contact
For any privacy question, or to exercise your rights, email joel@beatvisualiser.com.
Questions? joel@beatvisualiser.com